If the data isn’t trusted, the conversation won’t be either

Why data readiness is critical to a defensible handback position

Data gaps are one of the most significant, and underestimated, risks in PFI handback. Mott MacDonald commercial director Katherine Jackson explains in this third part of her blogs on PFI handback challenges.

Handback depends on evidence. But in many cases, that evidence does not stand up to scrutiny when it is needed most.

Organisations often assume their data is broadly sufficient, only to discover its limitations when trying to establish a clear position. Records may exist, but lack consistency, completeness or structure. Reconciling them requires more effort than expected.

Where information is fragmented – across systems, suppliers or formats – it becomes difficult to establish a reliable view of asset condition or lifecycle performance. Without that baseline, discussions shift away from facts and towards interpretation.

From records to insight

The most effective response is to treat data readiness as a defined workstream, not an administrative task.

This involves organising existing records, identifying gaps and converting information into usable insight through structured analysis, lifecycle review and forecasting. The objective is a defensible, shared understanding of asset condition and future performance.

When this discipline is applied early, it reduces friction, improves decision-making and supports more effective engagement between parties.